Welcome to Palestine Auto’s Order Tracking Page. We are committed to providing you with the best customer service and ensuring that your orders are delivered promptly and accurately. You can track the status of your order quickly and easily using the form below.

How to Track Your Order:

Order Number: Locate your unique order number, which was provided to you in the confirmation email received after placing your order.

Email Address: Enter the email address used during the order process.

Track: Click the “Track My Order” button to view the current status of your order.

Order Status Updates:

Once you click the “Track My Order” button, you will be able to see real-time updates on the status of your order, including:

  • Order Received: Your order has been successfully received and is being processed.
  • Order Processing: Your items are being prepared for shipment.
  • Shipped: Your order has been shipped and is on its way to you.
  • Out for Delivery: Your order is out for delivery and will reach you soon.
  • Delivered: Your order has been successfully delivered.

Common Questions:

Q: How long does it take to process my order? A: Order processing typically takes 1-2 business days. Once your order is processed, you will receive an email notification with shipping details.

Q: Can I change my shipping address after placing an order? A: If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

Q: What should I do if I do not receive my order? A: If you have not received your order within the expected delivery time, please contact our customer service team for assistance.

Q: Can I cancel my order? A: To cancel your order, please contact our customer service team immediately. Orders that have already been shipped cannot be canceled.

Customer Support:

If you have any questions or need further assistance, please do not hesitate to contact our customer support team:

Thank you for choosing Palestine Auto for your bike and rickshaw spare parts needs. We appreciate your business and look forward to serving you again soon.